This notice supplements the Agent Portal Privacy Policy of Home Partners Holdings LLC (together with its subsidiaries and affiliates, “Home Partners”) and applies only to California residents with whom we have a direct business or potential business relationship with through the Agent Portal. Terms (including defined capitalized terms) used in this California Privacy Notice have the same meanings given in the California Consumer Privacy Act, the California Privacy Rights Act of 2023, and any implementing regulations adopted thereunder (collectively, the “CPRA”), unless otherwise defined.

EXERCISING YOUR CALIFORNIA RIGHTS

California Consumers have the right to request: (1) that we disclose to you what Personal Information we collect, use, disclose, and sell, including the right to request that we provide to you the categories and specific pieces of Personal Information we have collected about you (“Right to Know”); (2) that we delete the Personal Information we have collected from you (“Right to Delete”); (3) that we correct inaccurate Personal Information we hold about you “Right to Correct”), (4) to opt-out from the sharing of your Personal Information to a third party for cross-context behavioral advertising (i.e., targeted advertising) (“Right to Opt-Out of Sharing”), and (5) the right to opt-out from the sale of Personal Information (“Right to Opt-Out of Sale”), all subject to meanings and exceptions set forth in the CPRA. More information on each of these rights is below.

In your request, you must provide enough information to allow us to verify you are the person about whom we collected personal information, or their authorized representative. You must also describe your request with enough detail so that we can understand, evaluate and respond to it. We can’t respond to your request if we can’t verify your identity. Making such a request does not require you to create an account with us, and we will only use the information you provide in a request to verify your identity.

Verifying Your Requests

We will take reasonable steps to verify your identity based upon the information you provide and the type of request you are making.

When you exercise your Right to Know, Right to Delete, and/or Right to Correct, we may ask that you provide us with information, beyond your full name, in order to verify your identity and fulfill your request. If we are unable to verify that the individual submitting the request is the same individual about whom we have collected information (or someone authorized by that individual to act on their behalf), we will not be able to process the request.

Agents

If you are an authorized representative submitting a request on a user’s behalf, please complete the applicable request per the instructions below. We will follow up to request a signed, written permission signed by the individual who is the subject of the request authorizing you to make the request on their behalf. The written permission must state your full legal name, the full legal name of the individual who is the subject of the request, and needs to be clear about the permission granted.

Alternatively, you may submit a copy of a power of attorney under Probate Code sections 4000-4465. In either case, please also indicate in your email the nature of your request. The Consumer’s identity, in addition to your own, will need to be independently verified in order for us to be able to fulfill your request. We may also ask the Consumer to directly confirm with us that they provided you permission to submit a request. Please keep in mind that if we do not receive adequate proof that you are authorized to act on the user’s behalf, we may deny the request.

Right to Know

California Consumers have the right to know what information we have collected about you (the categories and the specific pieces of information).

If you are a California Consumer and would like to exercise your Right to Know, please submit your request through the form or by calling us toll-free at 1-855-921-0222.

In order to have us provide specific pieces of information, we may require a signed declaration under penalty of perjury that you are the Consumer whose Personal Information is the subject of the request.

Right to Delete

California Consumers have the right to request that we delete any of the personal information we have collected from you. If you are a California Consumer and would like to exercise your Right to Delete, please submit your request through the form or by calling us toll-free at 1-855-921-0222.

Please note that as part of the verification process, once you submit a request to delete, we may follow up and require you to confirm that you want your information deleted.

Right to Correct Inaccurate Information

California Consumers have the right to request that we correct inaccurate information we hold about you. If you are a California Consumer and would like to exercise your Right to Correct, please submit your request through the form or by calling us toll-free at 1-855-921-0222.

Right to Limit the Use and Disclosure of Sensitive Personal Information

Under the CPRA Regulations, a business must only provide the Right to Limit The Use and Disclosure of Sensitive Personal Information when Sensitive Personal Information is collected or processed for the purpose of inferring characteristics about a Consumer, or does not fall under certain statutory exceptions, pursuant to CPRA §1798.121. Home Partner’s use and disclosure of Sensitive Personal Information is not used for such purpose and/or falls within the statutory exceptions, and we therefore do not offer this right at this time.

Do Not Sell My Personal Information or Share for Cross Contextual Behavioral Advertising

Right to Opt-Out of Sale and Right to Opt-Out Of Sharing for Cross Contextual Behavioral Advertising

California Consumers have the right to opt-out of the sale of your Personal Information (note that Home Partners does not sell Personal Information for monetary compensation. California Consumers have the right to opt-out of the sharing of your Personal Information to a third party for cross-context behavioral advertising (i.e., targeted advertising), whether or not for monetary or other valuable consideration. If you are a California Consumer and would like to exercise your Right to Opt-Out of Sale of Personal Information or Sharing for Cross Contextual Behavioral Advertising, please submit your request through the form.

Cookie Based Opt-Outs for Do Not Sell My Personal Information or Share for Cross Context Behavioral Advertising

Home Partners engages in online advertising practices (and certain analytics or similar activities), which may be considered a “sale” or “share” for cross-context behavioral advertising under the CPRA. To opt out of cookies set by 3rd parties that may be considered "sales" or “sharing” under the CPRA, click here.

In addition, the Digital Advertising Alliance also offers tools for California Consumers to send requests under the CPRA to opt out of the sale of personal information by some or all of the participating companies(https://www.privacyrights.info).

Data Retention

We will retain all categories of personal information described in this California Privacy Notice for as long as it is reasonably necessary for the purposes set out in this California Privacy Notice, considering the time period reasonably necessary to: provide the Portal to you; exercise the choices and rights you have requested; comply with our contractual obligations; enforce our terms of the Portal; and, comply with legal and regulatory requirements. Except as noted differently on specific pages or apps, we retain your personal information while you have an account with us, or while you are using our Portal.

USERS YOUNGER THAN 18

Home Partners does not knowingly Sell or Share Personal Information of minors younger than 18 years of age.

RIGHT TO NON-DISCRIMINATION FOR THE EXERCISE OF A CONSUMER’S PRIVACY RIGHTS

California Consumers have the right to not receive discriminatory treatment for exercising CPRA rights. We will not discriminate against you for exercising your CPRA rights.

PERSONAL INFORMATION HOME PARTNERS OF AMERICA COLLECTS

The Personal Information we collect about you will depend upon how you use our Portal or otherwise interact with us. Accordingly, we may not collect all of the below information about you.

In addition to the below, we may also collect and/or use additional types of information, and will do so after providing notice to you and obtaining your consent to the extent such notice and consent is required by the CPRA.

QUESTIONS AND CONTACT INFORMATION

You can contact us for more information by emailing [email protected]